Privacy policy
At RivetHome, we respect your privacy and are committed to handling personal information responsibly.
Information We May Collect
When you visit our website, place an order, create an account, or contact us, we may collect information including:
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
- Order information
- Payment-related information
- IP address
- Browser information
- Device information
- Customer-service communications
How We Use Your Information
We may use information to:
- Process and fulfill orders
- Arrange delivery
- Process payments
- Provide customer service
- Send order confirmations
- Provide shipping and tracking updates
- Handle returns and refunds
- Prevent fraud
- Maintain website security
- Improve our services
- Meet applicable legal obligations
Payment Information
Payments are processed through third-party payment providers. RivetHome does not intentionally store complete payment card details on its own servers.
Sharing Information
We may share necessary information with service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery providers
- Website and hosting providers
- Technology providers
- Analytics providers
- Fraud-prevention services
Information is shared only as reasonably necessary to provide services, operate the business, or meet legal requirements.
Cookies
Our website may use cookies and similar technologies to:
- Provide essential website functionality
- Remember customer preferences
- Maintain shopping-cart functionality
- Understand website usage
- Improve website performance
- Support analytics and marketing activities where applicable
Data Security
We use reasonable administrative and technical safeguards to protect personal information. No electronic transmission or storage method can be guaranteed to be 100% secure.
Data Retention
We retain personal information for as long as reasonably necessary to fulfil the purposes for which it was collected and to satisfy applicable business, accounting, tax, fraud-prevention, and legal requirements.
Your Privacy Choices and Rights
Depending on applicable law and your location, you may have certain rights regarding your personal information. These may include rights to request access to, correction of, or deletion of certain personal information. To submit a privacy-related request, contact us at support@rivethome.shop.
Contact Information
For questions regarding this Privacy Policy:
RivetHome
3500 E 12th St, Casper, WY 82609, United States
Phone: +1 307-253-2000
Email: support@rivethome.shop