Terms of service

These Terms of Service govern your use of the RivetHome website and purchases made through our online store. By accessing or using our website, you agree to these Terms.

Products

RivetHome offers home and kitchen appliances, including:

  • Refrigerators
  • Window air conditioners
  • Trash compactors
  • Kitchen utilities
  • Other household appliances

We work to keep descriptions, prices, and availability accurate. Appearance may vary due to manufacturer updates or photography.

Product Availability

All products are subject to availability. If a product becomes unavailable after an order is placed, we will contact you to arrange a resolution.

Orders

You will receive confirmation using the contact information provided at checkout.

We reserve the right to cancel or limit orders due to:

  • Product unavailability
  • Obvious pricing errors
  • Payment authorization failure
  • Technical errors
  • Suspected fraudulent activity

If an order is canceled after payment, the amount is refunded to the original payment method.

Pricing

We work to display accurate pricing. We reserve the right to correct genuine pricing or technical errors.

Shipping

  • Processing time: 1–3 business days
  • Delivery: typically 5–8 business days after dispatch
  • Free shipping on all orders covered by our standard Shipping Policy

See our Shipping Policy for full details.

Returns and Refunds

  • Eligible products may be returned within 30 days of delivery (including change of mind)
  • Approved refunds are processed within 10 business days after inspection
  • Refunds are issued to the original payment method

See our Refund Policy for full details.

Brand Names and Trademarks

Third-party product names, trademarks, and logos are the property of their respective owners. Their presence on this website does not mean RivetHome is the manufacturer, official store, or authorized dealer for those brands.

Intellectual Property

Original content on this website (including text, graphics, and branding owned by RivetHome) may not be copied or used commercially without permission.

Prohibited Use

You may not use this website for fraudulent, unlawful, or abusive activities.

Limitation of Liability

To the extent permitted by law, RivetHome is not liable for indirect or consequential damages arising from use of the website.

Changes to These Terms

We may update these Terms. The current version will be published on this page.

Contact Information

RivetHome
3500 E 12th St, Casper, WY 82609, United States
Phone: +1 307-253-2000
Email: support@rivethome.shop